Last update: November 19, 2023.
Please read this policy carefully to understand the benefits, responsibilities and requirements associated with becoming a NewDay Mail reseller. By participating in our reseller program, you agree to comply with the terms and conditions described below.
1. Reseller Levels
NewDay Mail offers a tiered reseller program with different levels of benefits, requirements and discounts. Resellers are classified into four levels based on their performance, experience and commitment:
Level 1: Authorized Reseller
Level 2: Silver Reseller
Level 3: Gold Reseller
Level 4: Platinum Reseller
2. Responsibilities of the reseller
2.1. Sales Commitment: Resellers at each level must meet the annual sales commitment specified for their level. Failure to meet this commitment may result in a change in tier status or termination of the reseller agreement.
2.2. Customer Service: Resellers are responsible for providing primary customer service to their customers, including handling inquiries, resolving issues, and managing customer relationships. NewDay Mail will provide support to resellers as needed.
2.3. Marketing and Promotion: Resellers are encouraged to actively market and promote NewDay Mail's digital marketing services within their target market. There are co-branded marketing materials and resources available to assist in these efforts.
2.4. Compliance: Resellers must comply with all applicable laws and regulations when marketing and reselling NewDay Mail services. Any unethical or non-compliant behavior may result in termination of the reseller agreement.
3. Benefits and discounts
3.1. Discount structure: Each reseller level is entitled to a specific discount on NewDay Mail digital marketing services as described in their level benefits.
3.2. Marketing Support: Higher level resellers receive additional marketing support, including co-brand collateral, joint marketing campaigns, and access to exclusive marketing information.
3.3. Training and Resources: NewDay Mail provides training and resources to help resellers improve their product knowledge and sales techniques. Platinum resellers receive personalized training and strategy sessions.
3.4. Priority Support – Higher tier resellers enjoy priority support, ensuring that their customers' queries and issues receive prompt attention and resolution.
4. Reseller Agreement
Participation in the NewDay Mail reseller program requires the signing of a Reseller Agreement, which will outline the specific terms, conditions and obligations of the reseller relationship. The Reseller Agreement will include details on commissions, payment terms and termination clauses.
5. Contact us
If you have any questions, would like to apply for our reseller program or require more information, please contact us using the following details:
NewDay Mail Address: Insurgentes Sur #605 piso 8, CP. 03810, Ciudad de México
Phone number: 1-800-663-8414
Email: info@newday-mail.com
6. Changes in reseller policy
We reserve the right to modify or revise this Reseller Policy, including tier requirements and benefits, at any time. Any changes will be communicated to resellers in advance and the updated policy will be posted on our website. Your continued participation in our reseller program following the posting of changes constitutes your acceptance of those changes.
NewDay Mail is pleased to partner with resellers who share our commitment to excellence in digital marketing services. We look forward to building mutually beneficial relationships and supporting your success as a valued reseller.